Simple steps to high quality communications - delivered on time and on budget

Let’s take this in stages.

Contact me
Whatever your writing or editing need, please contact me first
by telephone: +41 (0)79 435 50 29
or e-mail: openline at bluewin dot ch
to check my availability and outline the task.

We’ll discuss your requirements
If necessary, and if practical, we can meet in person to discuss your needs. Naturally, we can also simply communicate by telephone, e-mail and fax.

I’ll make a quotation
After gathering as much information about the project as possible, I’ll provide you with a quotation based on the amount of time I estimate the work will take at each stage. If this is the first time we’ve worked together, I’ll also send you a copy of my contract to sign.

If you only have a small or very straightforward job, these three stages usually take just one short phone call.

We’ll agree a deadline – and I’ll deliver on time
Once you’re happy with the quotation, we’ll agree a deadline. Then you can relax. I’ll deliver the high quality, authentic and effective communication you need on time and within budget.

In general I bill every month, with a 30-day payment period. I ask you to be as prompt with your payments as I am with my delivery.

Naturally, if the parameters of the project change significantly before completion, we will need to re-negotiate the quotation and the deadline.

You benefit from added-value input
Beyond receiving expert written communications and advice, you’ll benefit from my many years of marketing and branding experience. I understand the corporate environment and the pressures you’re under. And you’ll find I consistently draw on my business expertise and fresh “outsider’s eye” to help you develop the effective communications you require.

You can rely on confidentiality
If you need me to sign a corporate confidentiality clause I am very willing to do so. My background in the financial services industry – and numerous current clients in the sector – mean that I take confidentiality very seriously indeed. Confidentiality is also covered in the Open Line contract.

Other services
Do you need graphic design, PR, market research, web services, branding or even international legal services? I can help you find the right contacts through my network of experienced providers.

“We really appreciate how you focus on the requirements of our target audience and structure our texts so that people want to read them.”

Carmen del Carpio, Vice President, Swiss Life Network HQ